Privacy Policy Commitment Statement
Your privacy is important. Please review this policy to understand how we use and safeguard your personal information.
Introduction to Privacy Practices
We are committed to protecting your privacy and securing your personal data. This policy explains what information we collect, how it is used, and the choices you have regarding your personal information.
By accessing our website, you agree to this Privacy Policy. We encourage you to read these guidelines carefully and contact us if you have questions or concerns about your privacy rights.
Information We Collect and Why
We collect personal information to improve your website experience, such as email addresses for subscribing, and data to analyse usage patterns for security and service quality purposes.
Personal Information You Provide Directly
- • Contact details submitted through our forms including name, email, and message content.
- • Details sent in inquiry messages to discuss financial planning.
- • Comments or feedback provided when interacting with our blog posts.
- • Information voluntarily shared in communications with our team.
- • Contact requests for personal or media consultations and feedback.
Information Collected Automatically
- • IP address and browser details automatically logged for security purposes.
- • Device types and operating system versions to improve compatibility.
- • Site interaction data such as pages visited and time spent.
- • Referral sources to monitor traffic and optimise content delivery.
- • Technical errors detected during browsing to ensure a smooth experience.
How Your Information Is Used
We process your information to deliver requested services, reply to inquiries, enhance website functionality, monitor site security, and analyse aggregate usage to improve content.
- • Providing answers to your requests and inquiries.
- • Sending updates only if you subscribe to our mailing list.
- • Maintaining the security and performance of our platform.
- • Understanding site usage trends for improved user experience.
- • Complying with regulatory requirements in Malaysia.
- • Responding to legitimate legal requests when required.
- • Developing content based on aggregate data analysis.
Privacy Commitment: We do not sell or rent your personal information. Our team takes steps to minimise access to your data and uphold confidentiality at all times.
Sharing of Information
Personal data may be shared with trusted partners supporting website hosting, analytics, or email delivery services, under strict confidentiality agreements.
Service Providers (Third Parties)
These providers support technical operations and must meet our data protection requirements. They do not access your data other than to perform necessary services.
Legal Disclosures and Compliance
If required by law, we may disclose certain data in compliance with legal or regulatory obligations.
Anonymous Usage Statistics
Aggregated, non-identifiable data may be reported for analytical or press purposes only.
Your Rights and Choices
You may request access, correction, deletion, or limitation of personal data processing at any time. Contact us for privacy requests or questions.
- • You have the right to request access to your information.
- • You may correct or update your personal details.
- • Request the deletion of your data at any time.
- • Request a copy of your personal data for your own records.
- • Object to specific processing activities at any time.
- • Request limits to the use or disclosure of your data.
For privacy requests, contact our team through the details below. We process all rights-related requests within applicable Malaysian timelines.
Data Security Principles
We take reasonable measures to secure your data from unauthorised access, alteration, or loss through policies and technical measures.
Technical Safeguards
- • Encryption for stored and transmitted data.
- • Regular network and system security reviews.
- • Access controls limiting staff data visibility.
- • Prompt incident response plans for any breach event.
Organisational Protections
- • Data protection training for our team members.
- • Internal privacy policies reviewed regularly.
- • Access granted only to staff on a need-to-know basis.
- • Contractual agreements with third-party service partners.
How Long Data Is Retained
We store personal data only for as long as is necessary for service delivery, regulatory compliance, and lawful archiving.
- • Account contact data maintained during your active use.
- • Non-identifiable usage data kept for website improvements.
- • Inquiry messages retained for follow-up.
- • No payment or financial account details are stored by us.
- • Mailing list consent data held until unsubscribed.
You can request deletion or correction of your data at any time per your rights.
International Data Transfers
If your data is processed outside Malaysia, we ensure equivalent protections, including contractual and legal safeguards.
- • Standard contractual clauses uphold your rights.
- • Providers must comply with applicable data laws.
- • Transfer only to reputable partners with proven security.
- • Continuous compliance reviews to protect your data.
Cookies and Similar Technologies
We use cookies for essential operation, analytics, and to tailor content. You can manage cookie preferences in your browser settings.
Types of Cookies We Use
- • Enable security and basic functionality of the website.
- • Gather statistics on page usage to optimise performance.
- • Help personalise your experience on our platform.
- • Support advanced features and user interface preferences.
Read our Cookie Policy for detailed control instructions and management tips.
Privacy Policy Changes
We may update this policy to reflect changes in law, practices, or service offerings. Updates will be posted on this page.
- • Notice of changes will appear promptly on our site.
- • You should review policy updates regularly.
- • Continued use of our site implies acceptance of updates.
- • Major changes may be accompanied by direct notice to you.
Policy updates will indicate new effective dates at the bottom of this page.
Contact Us About Privacy
For privacy concerns, data access, or complaints, contact us with the details provided below.
Syloraomara
Level 16, Menara UMCity, Iskandar Puteri, Johor 79250 Malaysia
Phone: +6016-506 8640
Email: content@syloraomara.pro
Last updated December 12, 2025
Effective from December 12, 2025